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Voluntary Recall Campaign

Nissan is committed to a high level of customer safety, service and satisfaction.

At Nissan, customer safety is always our first priority. If we find a defect on any part in a Nissan vehicle, we resolve to issue a recall for a repair or replacement of that part at no extra cost to you. To determine whether your Nissan is affected by a safety recall, we need to identify your vehicle. Enter your vehicle's Vehicle Identification Number* (VIN) below to find out if your car is affected.

Recall Campaigns

Recall campaigns are preventative checks for faults in specific vehicle groups. If you have been notified that your vehicle is eligible for a recall campaign, please contact us for a free repair of your vehicle. Nissan conducts recalls for free of charge repair campaign updates to ensure vehicle safety and quality.

How to Check for Outstanding Campaigns

I did not receive a letter from NISSAN, how can I check if my vehicle has any outstanding campaign?

Nissan has launched a dedicated online VIN checker tool to check outstanding recall campaigns which can be found below. You can also contact us on (+27) 13 655 8600or visit us for further assistance to identify if your vehicle is affected by other campaigns.

What to expect from Nissan if you are affected by a Recall Campaign:

  • A free of charge repair or update to prevent anything impacting your Nissan vehicle experience.
  • We will use only genuine Nissan parts.
  • All repairs come with our standard service warranty.
  • We'll do our best to schedule an appointment at your convenience.
  • Contact through your preferred method of communication: Email/Phone.